You want: An AI assistant that engages website visitors, qualifies them based on product interest and buying signals, and routes qualified leads to your sales team with context.
Primary: Conversational Product Assistant (Professional or Enterprise tier)
Key capability: Human handoff — when a lead is qualified, the assistant hands off to your sales team with a summary of what the prospect asked about, their use case, and their budget signals
Complementary: AI Product Intelligence (Analytics) — shows you which products generate the most qualified interest and where leads drop off
The assistant doesn't ask robotic qualifying questions. Instead, through natural product conversation, it identifies: what product category the visitor is interested in, their budget range (from questions about pricing tiers), their company size (from questions about volume or scale), their timeline (from urgency signals), and their use case. This information is captured in the analytics and included in handoff summaries.
| Your situation | Recommended tier | Why |
|---|---|---|
| Want leads via email | Professional | Email handoff with conversation summary. Sales team follows up within business hours. |
| Want real-time lead routing | Enterprise | Live chat integration. Sales team can jump into the conversation while the prospect is still engaged. |
→ Customer demand intelligence